Privacy Policy
This privacy policy applies to the services of Aussie Wardrobe, part of Bart Clothing, based in Leiden, the Netherlands, and reachable at info@aussiewardrobe.com. We respect the privacy of our customers and make sure personal information is handled confidentially and with care.
1. What information do we collect?
We collect the personal information needed to process orders, provide customer service and improve our service, including: full name, address details, email address, phone number (if provided), order details, payment information via our payment provider, and IP address, device information and website behaviour.
2. Why do we process your information?
- To process and ship orders
- To send order and shipping updates
- For customer service and support
- To handle returns, refunds and complaints
- To improve our website, products and service
- For marketing communication when you have given permission
- To meet legal record-keeping obligations
3. Sharing with third parties
We only share information with parties needed to deliver our service, such as Shopify, payment providers, shipping partners, tracking apps, email software, fulfilment partners and accounting or legal service providers. We never sell personal information to third parties.
4. Retention
We keep information no longer than necessary for the purpose it was collected for, unless a legal retention obligation applies.
5. Cookies
Our website uses cookies for functionality, analytics and marketing. You can manage cookie preferences in your browser settings or via the cookie banner where shown. See also our Cookie Policy.
6. Your rights
You have the right to access, correct or delete your personal information, to restrict or object to processing, and to data portability where applicable by law. Requests can be sent to info@aussiewardrobe.com.
7. Contact
Aussie Wardrobe · Bart Clothing · Leiden, the Netherlands · info@aussiewardrobe.com