Return Policy

1. Return period

You may register a return within 14 days of receiving your order. After registering, you have another 14 days to send the product back.

2. Return conditions

A return is only accepted when:

• The product is unworn, unwashed and undamaged
• Labels and original packaging are included where reasonably possible
• The product shows no signs of use, perfume, make-up stains or damage
• The return has been registered in advance via info@aussiewardrobe.com

3. Return costs

Return shipping costs are paid by the customer, unless the product arrived damaged, incorrect or faulty. Because our products are handled by international suppliers, the return address may differ from our business address. Always ask for the correct return address first.

4. How to register a return

Send an email to info@aussiewardrobe.com with your order number, full name, the email address used for the order, the reason for the return, and photos if the product arrived damaged or incorrect.

5. Refunds

After we receive and check your return, we refund the purchase amount within 14 days to the original payment method. Shipping or return costs are not refunded unless required by law or if we made a mistake.

6. Exceptions

Returns may be refused when products are worn, washed, damaged, incomplete or sent back outside the return period.

7. Your rights under Australian Consumer Law

This policy does not limit your rights under the Australian Consumer Law. If a product is faulty or not as described, you are entitled to a repair, replacement or refund.

Important: never send a return parcel without our return instructions. Incorrectly sent returns cannot be processed.

Aussie Wardrobe · Bart Clothing · Leiden, the Netherlands · info@aussiewardrobe.com